3 MINUTE READ
Your chiropractic assistants are an invaluable part of your practice. Without good staff, your office will not run smoothly or efficiently. They are the people your patients’ first meet even prior to coming into the office. Chiropractic assistants ensure appointments are being scheduled and payments are being made correctly. They help your patients with insurance issues and contact insurance companies when there are problems. In addition, they maintain your practice’s database and help with patient education. Perhaps most importantly they build relationships with your patients just as you do and are an integral part of your practice. Your assistants deserve the best chiropractic EHR system available – and the overall success of your practice may depend upon it.
TOO MANY TASKS, TOO LITTLE TIME
Every working day, your chiropractic assistants prioritize the needs of your practice. That’s part of virtually any job. If your employees have too many tasks and not enough time to complete all of them, certain issues will go on the back burner while some may fall through the cracks entirely. With EHR software, the inefficiencies slowing down your practice and making life difficult for your chiropractic assistants could be eliminated. Integrating all systems while phasing out paper processes not only makes your practice run more productively, but allows your chiropractic assistants to focus on the most important tasks. Imagine your CA’s have the ability to schedule patients, check appointment availability, reschedule appointments, run patient check-in, handle billing and post patient payments, all from the same software!
A practice and its patients are not interchangeable. EHR software allows for flexibility and customization of the system, so you and your assistants can develop the workflow needed for your business to flourish. As your practice grows, your EHR system adapts to that growth and changing regulations. Your chiropractic practice differs to some degree should your competitors, and a custom-tailored EHR system focuses on your business’ unique needs.
A good EHR system is intuitive, making it easy to learn. Perhaps you are hesitant to change software, fearing the disturbances it may cause. Your chiropractic assistants appreciate the ability to use a comprehensive system without a huge learning curve. Quality EHR software provides training and answers any questions your chiropractic assistants may have, keeping the transition as smooth as possible without disrupting your practice. If your employee has questions down the line, the answer is just moments away. Because the system is so intuitive, cross-training chiropractic assistants is a relatively simple procedure and allows your office to function without a hitch even if an employee in charge of certain aspects of the practice is on vacation or out sick.
STAYING ON THE JOB
You appreciate your chiropractic assistants’ knowledge and experience. However, no matter how much your assistant may like his or her job, it is frustrating to work in an office that doesn’t have the right processes in place. If your employees are spending too much time on repetitive work and menial tasks that they know that there is a state-of-the-art EHR system that can streamline these tasks, they may think about looking for a more efficient workplace. You don’t want to lose good employees, or go through the process of hiring and training new people.
A WIN/WIN FOR EVERYONE!
When you implement a fully integrated ChiroTouch EHR system, your chiropractic assistants don’t just appreciate the system – they appreciate their employer recognizing their needs and taking action. It’s a win-win for your practice, your chiropractic assistants, your patients and your pocketbook.